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Shipping: We strive to ship your order as quickly as possible. Items in stock at CBC Motorsports typically will ship the same business day if ordered by 3pm EST. We typically use UPS ground or USPS Priority Mail. If you need expedited shipping please contact us for a quote prior to placing an order. Orders over $750 will ship signature required due to our payment processors requirements.
Returns: To be eligible for return the item must be in new condition, not installed and contain all the original accessories and packaging material. Items being returned must be received by CBC Motorsports within 30 days of purchase. Unless the reason for return is an error by CBC Motorsports you are responsible for return shipping costs and up to a 20% restocking fee. Returns must be pre-approved, contact us at sales@cbcmoto.com prior to sending the item back to us. We do not like charging restocking fees, however we do incur significant costs accepting returns and the restocking fee covers those. If you are unsure or have questions about the items you are considering purchasing please contact us prior to placing an order. We are happy to discuss the items in depth to make sure they meet your needs which will greatly minimize the likelihood of a return.
Free Shipping: Even though most orders qualify for "free shipping" to our customers, CBC Motorsports still incurs shipping fees and packaging expenses to ship the orders. In the event a return part of the restocking fee goes towards covering these costs.
Lead Times: Lead times quoted are estimates based on the best information made available to us at the time. Feel free to contact us prior to placing an order to discuss lead times in more depth. We are just as anxious for you to receive your parts as you are. Unfortunately there are still significant disruptions in the supply chain that can lead to unexpected delays.
Order Cancellations: Even if the order hasn't been shipped we still incur costs in cancelling orders. We are unable to cancel special orders with our vendors, if you want to cancel a special order item contact us and we will work out a resolution with you but we will need to charge a fee for cancelling. For items we typically inventory your cancellation fee will be less, but we still need to charge a 4% fee to cover our payment processing fees that aren't refunded to us.
Errors by CBC Motorsports: In the event CBC Motorsports makes an error that leads to a order cancellation or return you will not incur costs for the cancellation/return.
International Orders: Buyer is responsible for all duties and taxes incurred. We will not understate the order value on the customs forms.